Last Updated: June 2026
At ABVC, we want you to be completely satisfied with your purchase. This policy is in accordance with UK consumer rights laws.
Returns
You may return most unused items within 14 days of receiving your order for a refund.
To be eligible for a return, items must:
- Be unused and in their original condition
- Include original packaging and tags (where applicable)
- Not show signs of wear, damage, or misuse
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Opened or used support products
- Personal care items
- Products damaged due to misuse
- Gift cards (if applicable)
Refunds
Once your return is received and inspected, we will notify you of the outcome.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Faulty or Incorrect Items
If you receive a faulty, damaged, or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement, exchange, or full refund where appropriate.
Return Shipping
Unless the item is faulty, damaged, or supplied incorrectly, customers are responsible for return shipping costs.
How to Request a Return
To request a return, please contact us with:
- Your order number
- Product name
- Reason for return
Email: abvcsports@gmail.com
Contact Us
If you have any questions about our Refund & Returns Policy, please contact us at:
Email: abvcsports@gmail.com
Website: https://abvc.co.uk/